Jaguar Land Rover InControl Technical Service Bulletins In addition, consumers are at risk when trying to use the backup cameras, hands-free calling or the heating systems to remove ice or fog. ![]() The Land Rover lawsuit also alleges InControl defects cause safety dangers due to distractions caused by unexpected audio and video errors. ![]() ![]() The plaintiff says Jaguar Land Rover didn't tell him about the infotainment system problems and doesn't inform other consumers of the alleged defects.Īccording to the InControl class action, normal use causes the user interface to fail and the system is slow to respond and suffers crash loops. But the Land Rover InControl lawsuit alleges the system experiences problems just about every time the vehicle is started. The plaintiff says the InControl system has went through numerous updates, then it was serviced in November 2020. Michigan plaintiff Blake George purchased a 2019 Land Rover Range Rover equipped with an InControl Touch Pro Duo infotainment system which has allegedly suffered regular problems since his purchase. The InControl lawsuit says the infotainment systems are marketed as the most advanced with the most control and most features. The class action lawsuit includes both InControl Touch Pro and InControl Touch Pro Duo infotainment systems that control multiple important features, including the radio, smartphone integration, heating and air conditioning, rearview camera display and navigation. Do not buy this brand.InControl Touch Pro and InControl Touch Pro Duo infotainment systems allegedly go black.Ī Jaguar Land Rover InControl lawsuit alleges the infotainment systems fail to start, go black, freeze and fail in these Jaguar and Land Rover vehicles. Basically they know they have the UK's, Europe's and USA's most UNRELIABILE vehicles in every survey so, they can't fix them so it's simple, they either hope you fix yourself so warranty scam or that you go legal and make it painful as possible for the customers. You'll go back to social media and after you raise your complaint repeatedly, they will block you. You do that and they ask for a private message. E mail response comes back to tell you email address is obsolete and says go to link on website, which then says contact on social media. Take complaint to land rover who say to go lradvice. Here's how they now deal with serious warranty complaints: Tell franchise about another problem - result is they tell you it's wear and tear as LR insist on this. Land rover are Blocking all legitimate complaints I have had to purchase a new car (which is not a Land Rover) and have a lovely Evoque which is not fit for purpose! Something has got to be done about Land Rover, this is far from acceptable, they should not be allowed to sell their vehicles! Bought this car in good faith, that's how they treat customers, will now contact Trading Standards and BBC Watchdog. Contacted Land Rover head office, no interest from them at all! End result, the car cost 18k initially and the repair bill is going to be 13k because a new engine and turbo is required and of course the labour charge to do the work. Cost of repairs were so much more than the value of the car, contacted my insurance, thought it could be written off but not doing that because 'engine malfunction' is not covered by insurance only accidental damage covered. Next it conked out at the roadside, had to be recovered, taken to garage only to be told the timing chain broke, damaged the engine and turbo beyond repair. Next thing the steering rack had to be replaced which was done as a recall but inconveniently without the car for a few weeks. Got a diagnostic on it, was told the timing chain would need replaced but not immediately but the warranty did not cover it. Drove it 2 miles from garage to home, the engine management light came on. Bought a 16-plate Range Rover Evoque February 2022.
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